Privacy Policy (updated March 2020)

Information regarding the protection of personal data

Contact: +40314254273 Raluca Popa | office@bistromar.ro

BISTROMAR LA TIMONA S.R.L, as the author, owner, administrator of www.alfredoseafood.ro, respects the privacy and security of the processing of personal data of each person who visits this site.

In accordance with the provisions of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data and of Law no. 506/2004 regarding the processing of personal data and the protection of private life, BISTROMAR LA TIMONA S.R.L has the obligation to manage in safe conditions and only for the purposes specified below, the personal data that you provide us about you, a member of your family or another person.

In accordance with the provisions of Law no. 677/2001, registered persons, as data subjects, have the following rights:

the right to information (the operator is obliged to inform the data subject about the processing of his personal data);
the right to access the data (including the exact procedure to be followed, the email address used);
the right to intervene on the data (including the procedure or possibility of remediation provided in the website); any data subject has the right to obtain from the operator, free of charge, the rectification, updating, blocking or deletion of data whose processing is not in accordance with the law, in particular
incomplete or inaccurate data;
the right of opposition (the data subject has the right to object at any time to the processing of the data concerning him);
the right not to be subject to an individual decision made on the basis of automatic processing;
the right to withdraw consent;
the right to address justice;
the right to data portability
the right to lodge a complaint with the national protection authority a
personal data.

Any information provided by you will be considered and will represent your express consent for your personal data to be used by BISTROMAR LA TIMONA S.R.L. in accordance with the purposes mentioned below. If you do not want your data to be collected, please do not provide it to us.

Purpose of data collection

Your personal data may be used by BISTROMAR LA TIMONA S.R.L. for order confirmation, invoicing, information via e-mail, text messages (SMS), mail or other means of communication about subsequent actions and for the creation of statistical reports.

Your personal data may be transmitted to legal authorities for the purpose of verifying commercial transactions or to other legal authorities to carry out any checks justified by law.

The data provided by the clients are strictly confidential. BISTROMAR LA TIMONA S.R.L undertakes to its customers not to provide this data to third parties or companies and to use it strictly for the use of the business relationship between the customer and BISTROMAR LA TIMONA S.R.L.

BISTROMAR LA TIMONA S.R.L undertakes to respect your rights conferred by Law 677/2001, and at your request at the address of the entrance of the Good No. 1A (work point), sector 4, Bucharest, Romania, undertakes: to rectify, update, to block, delete or transform into anonymous data, free of charge, data whose processing does not comply with the provisions of Law no. 677/2001 regarding the protection of individuals regarding the processing of personal data and the free movement of such data; to stop processing your personal data.

BISTROMAR LA TIMONA S.R.L can disclose personal data to third parties if this is required by law or in cases of good faith where these actions are necessary to comply with legal provisions; protecting and defending the property rights of BISTROMAR LA TIMONA S.R.L and the website www.alfredoseafood.ro; acting in emergency circumstances to protect the personal safety of employees, users of products or services.

When BISTROMAR LA TIMONA S.R.L is requested to provide personal data or we are allowed to do so, only those data necessary for the strict fulfillment of the object of the request will be disclosed.

Security policy of personal data processing

Protecting the safety and security of your personal data is important to BISTROMAR LA TIMONA S.R.L. The activities carried out by BISTROMAR LA TIMONA S.R. are in accordance with the applicable legislation regarding the protection of data safety and their security.

By accessing this page, all users agree to comply with the Terms of Use and applicable law. We hope that the policy presented below will help you to understand what kind of data may be collected by BISTROMAR LA TIMONA S.R.L., how it is protected and used and how it may be disclosed.

BISTROMAR LA TIMONA S.R.L. undertakes to respect your rights conferred by Law 677/2001, and upon your request sent to office@storefish.ro, undertakes to stop processing your personal data, to rectify, update, block, delete or transform into anonymous data, in free of charge, the data whose processing does not comply with the provisions of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

BISTROMAR LA TIMONA S.R.L. certifies that it will respect the rights conferred by Law 677/2001 on the protection of individuals regarding the processing of personal data and the free movement of such data, of Law no. 365/2002 on electronic commerce.

Personal data

BISTROMAR LA TIMONA S.R.L will not collect any personal data about you (e.g. your name, CNP, address, telephone number or e-mail address), if you do not wish to provide it to us (by e.g. by registration, survey), or if you do not give your consent or if it is not otherwise permitted by law or other regulations for the protection of your personal data.

Purpose of use

According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of privacy in the electronic communications sector, BISTROMAR LA TIMONA S.R.L., having the number from the Trade Register J40/13911/2017, CUI: 38064079, registered office Str. Banu Antonache, Floreasca, Sector 1, Bucharest, has the obligation to manage in safe conditions and only for the specified purposes, the personal data you provide us about you, a member of your family or another person.

According to Law no. 677/2001, you benefit from the right of access, intervention on your data, the right not to be subject to an individual decision and the right to go to court. You have the right to object to the processing of personal data concerning you and to request the deletion of the data by means of a written, dated and signed request to the address Enterrea Binelui No. 1A, sector 4, Bucharest, Romania (work point). If you are registered in our Newsletter system, you can unsubscribe directly from the message that arrived at your email address or by making a request to the address office@bistromar.ro specifying the address you want us to delete from the database.

Third parties that have access to personal data: Fan Courier.

BISTROMAR LA TIMONA S.R.L. internally implements newsletter campaigns.

To exercise these rights, you can write to us by email at office@bistromar.ro.

If you provide us with your personal data, we will generally use it to respond to your requests, to process your orders, to mediate your access to specific information or offers, invoicing. Also to support our business relationship with you. We may contact you about an Alfredo Seafood offer that supports your needs or to conduct online opinion surveys to better understand our customers’ needs. If you are registered in the Newsletter system, you will receive by email commercial information regarding our offers. If you choose not to use your personal data we will respect your choice and do not sell or otherwise market your personal data to third parties.

Non-personal data collected automatically

When you access our web pages, we may automatically (not by recording) collect non-personal data (e.g. type of internet browser and operating system used, domain name of the web page you came from, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our offices to monitor the attractiveness of our web pages and to improve their performance or content.

Security

To protect your personal data from accidental or illegal destruction, loss or alteration and access by unauthorized persons, BISTROMAR LA TIMONA S.R.L uses technical and organizational security measures, among which we list:

– access to the database is done only on the basis of a user and password that are assigned only to employees and are used exclusively for the exercise of service duties;

– all users are obliged to maintain the confidentiality of the data to which they have access;

– accessing the data is done only from the company’s equipment;

– at an interval of one month (30 days) the database is backed up.

– data printing is done only from the company’s equipment, by designated employees.

Collection of personal data

In addition to the above, the collection of personal data on the www.alfredoseafood.ro website involves making online orders on the www.alfredoseafood.ro website and requires the provision of the information requested and marked as mandatory, including personal data.

We use the personal data collected on the website www.alfredoseafood.ro for the following purposes:

invoicing the products and services ordered by you;
ensuring the delivery of ordered products and services;
providing guarantees.

Personal data may be disclosed to authorized institutions without your consent in case of litigation/disputes regarding fraud.
Use of statistical data and anonymous data

BISTROMAR LA TIMONA S.R.L can use statistical data or anonymous data resulting from processing for the following purposes:

making reports and analyses;
obtaining information for own purposes;
publishing, promoting, offering the services offered by BISTROMAR LA TIMONA S.R.L.

Third parties that use user data from the site

* online store partner for delivery (Fan Courier – name, address, phone, email);

* Google Analytics which collects data regarding the site visit (pages visited, browser used, actions on the site, IP address);

How to exercise rights: email – office@bistromar.ro

Changes, updates, deletion of data – Contact: +40314254273 Raluca Popa | office@bistromar.ro

HOW WE PROTECT THE INFORMATION COLLECTED FROM YOU

The privacy and protection of information collected from you is of vital importance to us. BISTROMAR LA TIMONA S.R.L. does not provide the collected information to third parties without your express and prior consent. Any traffic statistics of our users that we provide to third-party advertising networks or partner sites are provided as aggregate data only and do not include any personally identifiable information about any individual user.

Your access to certain services and information within the Site is protected by a password. We recommend that you do not disclose this password to anyone. BISTROMAR LA TIMONA S.R.L. will never ask you for your account password in unsolicited messages or phone calls. We advise you not to disclose this password to forums that ask for it. Moreover, if possible, you must remember to click “disconnect” / “log off” / “sign out” from your account in the Forum, Chat or other online services offered by BISTROMAR LA TIMONA S.R.L. at the end of each session of their use. We also advise you to close the browser window in which you were working at the end of your navigation in the sites or services provided by BISTROMAR LA TIMONA S.R.L.

These tips are intended to prevent unauthorized persons from accessing your personal information or correspondence when working on a computer network located in a public place (Internet cafes, public Wi-Fis, etc.).

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, despite our efforts to protect your personal information, BISTROMAR LA TIMONA S.R.L. cannot ensure or warrant the security of the information you transmit to us, to and from our online services or our products. We therefore warn you that any information sent to us will be done at your own risk.
However, when we receive the information sent by you, we guarantee that we will make every effort to ensure their security in our systems, according to the security standards imposed by Romanian and European legislation in force.

HOW WE CAN CORRECT ERRORS IN THE DATA COLLECTED FROM YOU.

If you create an account with one of our services, we may send you a confirmation email providing you with your new account details. The confirmation message will be sent to the email address you provided us and will describe how you can change or delete the account data you just created. We advise you to keep this confirmation email, especially since it also contains information that may be useful to you when you have problems accessing our services.

CONCILIATION DISSATISFIED CUSTOMERS

If there are problems with an order, you can contact Ms. Raluca Popa: office@bistromar.ro. The maximum response time is 48 hours for messages received by email.

This Notice regarding the processing of personal data is subject to periodic revisions. In order to be informed about possible important changes that may have an impact on the processing of your personal data, please regularly consult the company’s website www.alfredoseafood.ro

Disputes

Any dispute arising in the use of the alfredoseafood.ro service will be resolved amicably. In the event that it was not possible to settle the conflict amicably, the competence rests with the Romanian courts.

Contact: +40314254273 Raluca Popa | office@bistromar.ro

Copyright © 2021 Alfredo Seafood (alfredoseafood.ro)

National Agency for Consumer Protection: 021/9551

http://www.anpc.gov.ro/